Welcome to Custom Caps Maker UK. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.
By using our website, requesting a quote, submitting artwork, or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.
Custom Caps Maker UK specializes in the design, production, and supply of custom headwear and related merchandise.
We strive to ensure all product descriptions, images, specifications, and pricing are accurate. However, slight variations may occur due to manufacturing processes, screen settings, and material availability.
All custom orders are produced based on the information, artwork, and specifications provided by the customer.
Customers are responsible for:
Once production begins, changes may not be possible.
All prices displayed on our website are subject to change without prior notice.
Orders will only be processed once payment has been received and confirmed. We reserve the right to cancel or refuse any order in cases of:
Production timelines vary depending on order size, customization requirements, and workload.
While we aim to meet estimated delivery dates, Custom Caps Maker UK is not responsible for delays caused by:
Delivery estimates are provided as guidelines and are not guaranteed.
Due to the personalized nature of custom products, custom-made items are generally non-refundable and non-returnable unless:
The product arrives damaged
There is a manufacturing defect
The item does not match the approved design specification
Any issues must be reported within a reasonable period after delivery.
Customers retain ownership of their submitted logos, artwork, and designs.
By submitting artwork, you confirm that:
You own the rights to the design, or
You have permission to use the submitted content
Custom Caps Maker UK is not liable for copyright or trademark infringement resulting from customer-submitted materials.
We work hard to maintain consistent quality across all products. However, slight differences may occur in:
These minor variations are considered normal within the custom manufacturing process.
Custom Caps Maker UK shall not be held liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.
Our maximum liability shall not exceed the total value of the order placed by the customer.
Website Use
Users agree not to:
We reserve the right to restrict access or terminate services if misuse is detected.
Your use of our website is also governed by our Privacy Policy. By using our services, you agree to how we collect, use, and protect personal information.
Our website may include links to third-party websites, payment providers, or external services. We are not responsible for the content, policies, or practices of third-party platforms.
Orders may only be cancelled before production begins. Once manufacturing has started, cancellation requests may not be accepted due to the custom nature of the products.
Custom Caps Maker UK shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including natural disasters, strikes, transportation disruptions, supplier shortages, or government actions.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website and services constitutes acceptance of any revised terms.
If you have any questions regarding these Terms & Conditions, please contact the Custom Caps Maker UK support team through the contact information available on our website.
By using Custom Caps Maker UK, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
